First, you place an order with all the details of your request, add a referrer code if available, require a fast-track option if needed, attach all necessary documentation, and submit your order. You can see a list of our services here, our prices here, and the form to place the order here. 

Once an order has been requested, you will receive an automatic response via email.  We will then email you a calendar within 24 hours to schedule the intake meeting. An automatic Google Meet meeting will be scheduled. During the 30-minute intake meeting, we will discuss your request, our services, the agreements, payment options, and how we can best support you. 

To preserve confidentiality and impartiality in our services, we will (digitally) sign a non-disclosure agreement (NDA) before processing orders. You can read why this is important by clicking here. After these agreements, you will receive by email a quote with the total costs and the payment details. Payments must be completed before we process the order via Bank Transfer, iDeal, or PayPal.

Once we receive the payment, we allocate time and resources to complete the order. During this time, you will receive emails to schedule meetings and/or upload documents.

Depending on your request, one representative of eXelor, who possess the best expertise for executing your order, will schedule and execute 1-to-1 meetings and/or support you with writing or review of your documents. 

All orders with documents will be reviewed and discussed with a senior representative of eXelor before being delivered. This ensures that our services are completed to the highest standards. Orders that involve 1-to-1 meetings will also be discussed post-execution.

Documents will be delivered via email. We will also send you the invoice, a referrer code, and a link to a survey to rate your experience and our services. Any additional support related to the same order should be requested via info@exelor.nl or the contact person that handled your order.  

In the follow-up survey, you can agree to stay in contact with us. We might contact you to request testimonials, sign up to newsletters, or announce new access to exclusive content, training, or event opportunities.